Frequently Asked Questions

How to reset pin

  1. Logout off your account and go back to login page. Click "I forgot my password/PIN" . See picture
  2. Enter your email and hit "Send". See picture
  3. Success message. See picture 
  4. Go to your email and look for an email from Clicks Genie with subject "Password reset"See picture 
  5. Click on the link inside that email. See picture 
  6. Enter your new Pin and hit Send . See picture 
  7. That's it.Done

Our updated FAQ page is located here